There are several key elements that leaders implementing change programs should use to support a successful change, and to support their people through the process. Changefirst’s Audra Proctor says that the four elements are Communication, Involvement, Learning, and Recognition, and in this brief article we pick up on what she says about the first – Communication. It’s essential that leaders prioritise and use frequent communication right throughout a change program. This communication should be performance-focused (eg. “how is this going… Read more »
Posts Categorized: Leadership
Quiet quitting’s changed, unhappy staff now just hanging on
August 23 2024Intro: Staff are bunkering down, managers are overwhelmed Remember the quiet quitting era? It’s recent, and brief, and it’s all over! With the tailend of ’24 coming up, Australian organisations now face a more complex staffing issue: employee retention is up while employee happiness and engagement are falling. The pain is being felt keenly by middle managers (particularly female and regional managers), who are burnt out, stressed and overwhelmed. And nearly half are angry! These trends, uncovered in the recent… Read more »
Perks great, but a thriving culture takes much more
August 5 2024Creating a thriving workplace culture goes far beyond offering flashy perks like free lunches, yoga classes and dog-friendly offices, as appealing as these may be. And if we think it’s all about pay and benefits, think again. Whereas employees say that being paid fairly makes them twice as likely to think their workplace is great, when employees are proud of their work, they are 20 times more likely to say it’s a great workplace! At its core, a great company… Read more »
Are your managers destroying staff engagement?
July 24 2024Many leaders would love to know the key to staff engagement in their workplace. Well, let’s start with manager engagement. Managers not engaged globally Only 3 in 10 managers globally are engaged in their jobs, according to Gallup’s most recent global survey of workplaces (engagement meaning feeling involved and enthusiastic about the workplace and one’s role). The obvious question is: how can managers who aren’t highly engaged in their jobs engage and improve the wellbeing of those they lead? Clearly,… Read more »
Time to address the Great Stagnation
July 17 2024As a team member in mid 2024, you might be feeling depleted, but stuck! If you’re an employer, you might be noticing some disturbing signs of burnout in your teams, and feeling an urge to reassess how you support your staff. Or perhaps you’re feeling a need to help individuals connect their work to a broader purpose? It’s not just you. It’s consistent with a growing attempt to re-energise rising numbers of employees who either feel stuck in their jobs,… Read more »
Doing hybrid better with enhanced workspaces and creative leadership
July 15 2024The Hybrid Work workspace The office isn’t dead, but it’s getting a makeover. The pandemic forced a shift to remote work, and for many (particularly knowledge workers), that flexibility is here to stay. Office spaces are seeing a comeback, but at much lower occupancy rates than pre-pandemic times. This reflects the rise of hybrid work models, where employees split their time between home and the office. This change in work style brings both challenges and opportunities. Some studies show a… Read more »
Should leaders own all decisions?
August 30 2022Organisational success depends on leaders making smart decisions. And sometimes, that’s to delegate that decision to someone else. If you’ve worked with senior leaders who insist on being involved in (ahem, ‘making’) every decision in the organisation, you’ll know how frustrating, disempowering and unproductive it is. I’ve seen it at close hand, and it’s incredibly destructive. Perhaps like me, you’ve spent too long over some decisions that aren’t ultimately worth that amount of energy. As I’ve discovered, there are a… Read more »
Anthropology and e-mobility – the unexpected connection!
August 26 2022Highlights: Young leader traits for 2022. Coming to grips with the new normal. Anthropology and e-mobility? Maybe the arts are a key to business leadership and innovation. The broader theme of this story is answering the question – what does it take to be a successful leader in the post-pandemic environment? You might remember a favourite acronym of mine – VUCA (Volatility, Uncertainty, Complexity & Ambiguity) – a term that well describes the apparent chaos and pace of change in… Read more »
Does Culture REALLY eat Strategy for breakfast?
August 24 2021I originally published this piece on LinkedIn back in May 2018, including some ideas sparked by the 2018 Australian Leadership Summit. That was back when we used to attend actual events! Am re-posting it today as it’s worth a quick read if you ever wonder about the answer to this time-honoured question. Have added a couple of 2021 edits or notes… Culture has been said to eat Strategy for breakfast (or lunch!). But does it really? When around 75-80% of… Read more »
MBWA – a highly effective management hack, or a dud?
July 2 2019What if there was ONE easy way to be a great manager? MBWA, or ‘Management-By-Walking-Around’, has been put forward as one such method. It involves managers being out on the floor, directly engaging with team members, while also observing frontline workers in action. Sounds great huh – get out there with the team, show that you’re one of them, be a part of it… In support of this idea, there are some studies do suggest that managers who are… Read more »
