Privacy

GENERAL PRIVACY POLICY

National Privacy Principles

The National Privacy Principles established by the Privacy Act 1988 apply to Atwork Consulting and all of its associate businesses.

Type of personal information held

Personal information that we collect and hold usually falls into the following categories:

  • Candidate Information submitted and obtained from candidates and other
  • sources in connection with applications for work
  • Information associated with workplace surveys
  • Work performance information
  • Information about incidents in the workplace
  • Staff information
  • Information obtained to assist in managing client and business relationship
  • Purposes for which we hold personal information

We primarily hold personal information for the following:

  • Placement operations
  • Recruitment
  • Organisational review and development
  • Staff management
  • Performance Management, Coaching & Counselling
  • Training
  • Client and business relationship management
  • Marketing
  • Disclosures

We may disclose your personal information for the purposes for which it is primarily held or for a related secondary purpose.

In some cases we may only disclose information with your consent.

We may disclose your personal information where we are under a legal duty to do so, including circumstances where we are under a lawful duty of care to disclose information.

 

Contractors

We contract out a number of services from time to time. Our contractors may see some of your personal information. Typically our contractors could include:

  • HR/Management consultants
  • I.T. contractors and database designers
  • Accounting and bookkeeping services
  • Marketing consultants
  • Inquiries and complaints

 

Non-personally identifiable information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to:

  • browser type, version and language
  • operating system
  • pages viewed while browsing the Site
  • page access times
  • referring website address.

This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site. This data is collected through Google Analytics. Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.

Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.

For more information on Google Analytics or to opt-out across all websites, visit this Google page.

 

You can make further inquiries or complaints about our privacy policies to our Privacy Coordinator whose contact details are:

Paul Murphy, Principal Consultant – Privacy Coordinator

Phone: (03) 5442 6445
Email: info@atworkconsulting.com.au

You can also make complaints to the Office of the Federal Privacy Commissioner.

Access

Subject to some exceptions that are set out in the National Privacy Principles, you can gain access to the personal information that we hold about you. We do refuse access if it would interfere with the privacy rights of other persons or if it breach any confidentiality that attaches to that information.

If you wish to obtain access to your personal information you should contact our Privacy Coordinator. You will need to be in a position to verify your identity.

We might impose a moderate charge in providing access. Our Privacy Coordinator would discuss these with you.You should also anticipate that it may take a little time to process your application for access as there may be a need to retrieve information from storage and review information in order to determine what information may be provided.

Collection Statement

We do not collect personal or sensitive information unless it is necessary for the performance of our tasks or functions.

What is your personal information?

Personal information is any information or an opinion (whether true or not) about you. It would include the opinions of others about your work performance, (whether true or not), your work experience and qualifications, aptitude test results and other information obtained by us in connection with your possible work placements.

Personal information includes sensitive information as defined in privacy legislation. It could include, for example, relevant information about your health status or information obtained lawfully via a criminal history check.

Under privacy laws we only collect personal information if it is necessary for the performance of one or more of our tasks or functions and, subject to the exceptions set out in privacy law, we would not collect sensitive information without your consent.

Who will be collecting your personal and sensitive information?

If you are a candidate or potential candidate for employment vacancies being managed by Atwork Consulting, your personal and sensitive information will be collected by Atwork Consulting for its own use in connection with your potential or actual work placements.

How to contact us

If you wish to contact us about your personal or sensitive information you should contact:

Paul Murphy, Principal Consultant – Privacy Coordinator

Phone: (03) 5442 6445
Email: info@atworkconsulting.com.au

– during normal office hours (Monday – Friday, 9am-5.30pm).

If you need to contact us about your personal or sensitive information urgently outside normal office hours you should contact:

Paul Murphy, Principal Consultant – Privacy Coordinator
Phone: 61-3-5442-6445

How your information will be collected

Personal and sensitive information will be collected from you directly when you fill out and submit one of our registration forms or any other information in connection with your application to us for registration.

Personal and sensitive information will also be collected when:

  • We receive any reference about you
  • We receive results of inquiries that we might make of your former employers, work colleagues, professional associations or registration body
  • We receive the results of any competency or medical test
  • We receive performance feedback (whether positive or negative)
  • We receive any complaint from or about you in the workplace
  • We receive any information about a workplace accident in which you are involved
  • We receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you are involved
  • You provide us with any additional information about you
  • How your information will be used

Your personal and sensitive information may be used in connection with:

  • Your actual or possible work placement
  • Your performance appraisals
  • Our assessment of your ongoing performance and prospects
  • Any test or assessment (including medical tests and assessments) that you might be required to undergo
  • Our identification of your training needs
  • Any workplace rehabilitation
  • Our management of any complaint, investigation or inquiry in which you are involved
  • Any insurance claim or proposal that requires disclosure of your personal or sensitive information

Your personal and sensitive information may be disclosed to…

  • Potential and actual employers and clients of Atwork Consulting
  • Referees
  • Other members of the Atwork Consulting group
  • Our insurers
  • A professional association or registration body that has a proper interest in the disclosure of your personal and sensitive information
  • A Workers Compensation body
  • Our contractors and suppliers – e.g. our HR/Management Contractors, I.T. contractors and database designers, accountants, and legal advisers
  • Any person with a lawful entitlement to obtain the information

If you do not give us the information we seek…

  • We may be limited in our ability to locate suitable work for you
  • We may be limited in our ability to place you in work
  • You can gain access to your information to correct it if it is wrong

Subject to some exceptions which are set out in the National Privacy Principles (Principle 6 – Access and Correction), you have a right to see and have a copy of personal and sensitive information about you that we hold. If you are able to establish that personal or sensitive information that we hold about you is not accurate, complete and up-to-date, we will take reasonable steps to correct it so that it is accurate, complete and up-to-date. If we are unable to agree that personal or sensitive information that we hold about you is accurate, complete and up-to-date, you may ask us to place with the information a statement by you that claims that particular information is not accurate, complete and up-to-date. If you wish to exercise your rights of access and correction you should contact our Principal Consultant – Privacy Coordinator, whose details are shown above. In some cases we may impose a moderate charge for providing access to personal or sensitive information. We will not charge you simply because you lodge a request for access.

Disclaimer

The contents of this web site are intended for information purposes only. Atwork Consulting has used reasonable endeavors to ensure that material contained in this site was correct at the time the page was created and last modified. Atwork Consulting reserves the right to make changes to the information on this site at any time at its discretion. Atwork Consulting provides external links as a service to users of its web site. In providing an external link, Atwork Consulting does not accept any responsibility for or endorse the content or condition of any linked site. The information on this web site is provided on the basis that persons accessing the site or any linked site undertake responsibility for assessing the relevance and accuracy of its content.
Atwork Consulting gives no warranty and accepts no responsibility for the accuracy or completeness of the material on this site or any linked site and shall in no event accept any liability for loss or damage suffered by any person or body due to the use of information provided on this site or any linked sites.