At a time when the whole world seems to be under siege, good communication is perhaps more important than ever.   When in communication with colleagues / associates, the ideal scenario would be that BOTH parties are wanting to move towards a satisfactory outcome. As we know, it sadly isn’t always that way.   If you think of a recent discussion that didn’t reach a satisfactory (to both) conclusion, it could be that it wasn’t really a dialogue, but a… Read more »